Top 5 CES products

Top 5 CES Products that Will Impact You in 2018

Did you miss out on the 2018 Consumer Electronics Show (CES) last month? If you did, don’t worry. We’ll get you up to speed.

The conference took place in Las Vegas and attracted more than 170,000 attendees from 150 countries for four days. Some of the most influential organizations in the industry, including Dell and Samsung, unveiled new technologies that are going to make 2018 your most productive and innovative year yet.

Countless CES products are going to make waves in the technology industry, but what you need to know is which new technologies are going to affect YOU.

We’ve sifted through all of the products revealed last month, so let’s go over the top five that are going to change the way you work in 2018:

Dell XPS 13

When it’s crunch time, you need a laptop that runs at full optimization and doesn’t send you running to an outlet. Dell unveiled the solution to this with the redesigned XPS 13. The new model sports slimmer measurements and includes Intel’s 8th-generation mobile processors, increasing its performance by 44 percent. The best part? The battery life offers you 19 hours and 46 minutes of unplugged use.

ASUS Lyra Trio

Few things are worse than an office full of employees with long to-do lists and a spotty WiFi connection hindering their completion. If you face this productivity roadblock, the new ASUS Lyra Trio will be a game changer. The dual-band mesh WiFi system consists of three antennae placed in a unique arrangement to help eliminate WiFi dead zones from your office.

The Pup Pocket Scanner

Does anyone ever have access to a scanner when they actually need one? Taking a photo of a critical document for a client on your phone, emailing it and saving it is a nuisance, and the image quality is always sacrificed. With just a click from the Pup Pocket Scanner, you can scan, store and share all of your documents with crystal clear resolution from anywhere, in record time.

Samsung’s Flip

During the CES conference, Samsung revealed new technology supporting its latest initiative to push towards a future of paperless offices and simpler communication. The Flip is a digital whiteboard that seamlessly integrates with phones and laptops, allowing you to collaborate with even more ease and forget about collecting the 50 sticky notes spread across your current whiteboard.

Panasonic HomeHawk

The future of your business depends on the security of your office. The Panasonic HomeHawk, available this April, raises the bar for security systems with their over-the-door camera. The camera, mounted over your door, provides HD quality recording from a birds-eye-view.

How We Can Help:

Whether you’re a small shop with no IT guy to turn to or you have an existing IT department that could use a little offloading, schedule your free consultation with us, and we’ll pinpoint any vulnerabilities in your infrastructure and discover which new technologies will help you conquer 2018.

PCI compliance services

4 Simple Steps to PCI Compliance

Like any business owner, you care about growing your business while protecting your customers confidential information. PCI is a security standard for organizations that handle branded credits cards designed to protect them from major card schemes and safeguards your customer’s private data.

No, you aren’t legally required to meet PCI compliance. But, with the number of data breaches in the U.S. jumping 29 percent in the first half of 2017, it’s critical that you protect yourself and your customers by meeting the standards.

Many business owners are unsure of how to become PCI compliant, but often feel too intimidated to start. Becoming PCI compliant doesn’t need to be painful, just follow these four steps:

  1. Determine Your Compliance Level
    To figure out which level of PCI compliance your business falls under, collect data on how many transactions are done through your organization with every major credit card brand.
  2. Take the PCI DSS Self-Assessment Questionnaire
    The PCI DSS Self-Assessment Questionnaire (SAQ) is a set of documents containing questions based on the requirements of PCI that you’ll answer “yes” or “no” to. This step is crucial to identifying the missing pieces of your payment security.
  3. Complete a Formal Attestation of Compliance
    After bridging the gaps in your payment security, the next step is to fill out a formal attestation of compliance (AOC). This claims your business is compliant with all relevant PCI standards. Once you complete the AOC, you can have a qualified security assessor review your findings and create a report on your compliance.
  4. Submit Your Documents
    The final step in your PCI compliance journey is submitting your filled SAQ and AOC documents to your bank, as well as the major card issuing companies.

After completing these four crucial steps, an external Qualified Security Assessor (QSA) creates a Report on Compliance (ROC). For businesses handling large amounts of transactions they will also perform a PCI compliance audit.

More and more business leaders are taking PCI compliance seriously, but 80 percent of organizations are still not entirely compliant. Utilize Our PCI compliance solutions to join the growing number of responsible businesses who are fully protecting their clients and their bottom line.

Sources:
Weisbaum, H. (2017, July 24). Data breaches happening at record pace, report finds. Retrieved from: https://www.nbcnews.com/business/consumer/data-breaches-happening-record-pace-report-finds-n785881

Go Anywhere Managed File Transfer (2017, February 3). 10 Shocking PCI DSS Compliance Statistics. Retrieved from: https://www.goanywhere.com/blog/2017/02/03/8-shocking-pci-compliance-statistics

IT support

3 Technology Resolutions for 2018

As you know, a lot can change in a year, and it’s no different with technology. But is your tech ready to power you through another year? Are you falling behind your competition thanks to out of date technology? Do you feel prepared to take on the uncertainty 2018 could bring? It’s a lot to think about, but before you start stressing, here are a few tips on how you can ring in the New Year with confidence:

Reach Out for New Opportunities

Cloud computing is more than just a trendy buzzword, it’s the new normal for creating new opportunities such as:

  • Enhancing efficiency with seamless collaboration between employees, customers and third parties.
  • Boosting flexibility and enabling employees to access data off-site and work from virtually anywhere.
  • Increasing data security and the ability to keep data backed up and fully recoverable in the event of a disaster.

If the cloud is nothing new to you, you should still take a look at how you’re already using cloud technologies. How’s your bandwidth? Could you use more server space? Are your subscriptions about to run out? There are always new opportunities to be found in cloud computing. You just need to know where to look.

Make a Toast to the Future

With the turn of the year, it’s common for people to take a look back at the past 365 days. Do you recall your computer crashing on you? Did you face unexpected server downtime? What about struggling with a dodgy network?

It’s difficult to feel confident about the future when the past year wasn’t so bright. You need a reliable, secure and scalable infrastructure to keep up with current trends and meet your growth goals. So, take the time to fully evaluate your infrastructure and look for room to improve efficiency for 2018 and beyond.

Ensure a Safe and Happy New Year

The year 2017 was a big year for natural disasters, from the hurricanes that barreled through the Southeast to the fires along the West Coast. And, we can’t forget about the cyber attacks that had everyone worried – WannaCry, Petya and WikiLeaks, just to name a few. One thing 2017 has definitely taught us is that you have to be prepared for anything. Conducting a vulnerability assessment covers every inch of your environment to identify where you’re at risk, including:

  • Policies and procedures
  • Application and databases
  • Networks
  • Email
  • File storage
  • Compliance requirements

An effective vulnerability assessment examines your entire infrastructure to find the fragile points, prioritizes liabilities based on impact, and recommends steps to close gaps.

Let’s Make 2018 Your Best Year Yet

So, you want to make 2018 a great year when it comes to your technology but don’t know where to start? That’s okay – we do, and we’d like to help. We’ll work with you to understand your points of weakness. Whether it’s discovering how cloud can help you be more productive, taking a look at your networks or finding any gaps in your security, we’ll paint a full picture of your weaknesses and make unbiased recommendations. Let’s pop the bubbly and say cheers to 2018! Contact us.

IT support Austin

Three Benefits of a Virtual CIO

The only way to ensure growth and longevity is to protect one of your business’ most valuable assets: information. You need a strategic plan to manage information and ensure it consistently aligns with your goals. This is easier said than done for many small businesses that have an IT team of only one or two people.
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Three Reasons You Need to Invest in PC Upgrades—Today

If you’re skating by with older PCs, you’re making yourself vulnerable to a myriad of potential problems. It’s time for a tech refresh—here are three reasons to invest in new PCs sooner rather than later.
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Clearing Up Your Questions About the Cloud

Cloud continues to be a common buzzword. But, for many cloud is still a mystery. So, we’d like to help clear things up and answer your biggest cloud questions.

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3 Things to Keep in Mind When Choosing an MSP Partner

Small to medium-sized businesses in every market are turning to Managed Service Providers (MSPs) for reliable technology services. From professional service organizations like accounting and law firms to hospitality and construction organizations, MSPs provide a broad range of business IT services. They help smaller enterprises regain control of their technology and finances by rolling services like security, data management and system monitoring into a flat-rate, monthly service plan.

The right MSP partner can improve your productivity and profitability—but selecting the best one for your organization can be a challenge, especially with the growing number of IT managed service providers. Here are three tips to keep in mind during your search for the perfect technology experts.

  1. A True MSP Partner Will Ask the Right Questions

Your business is their business, which means they need to get to know you, your business and your goals. They should ask questions like:

  • What specific resources do you need from your provider?
  • Are there certain characteristics and specifications you need to support your workflows?
  • What sort of data storage and migration challenges have you encountered?

The right technology partner will be more concerned with gaining an understanding of where your IT stands and where you want your technology to take you than listing their awards and technical expertise.

  1. A Reliable Technology Services Provider Will Offer 24/7/365 Support

This may seem negotiable, especially for professional service organizations that operate on an 8-to-5 schedule, but it should be a deal breaker regardless of your industry. Disasters and cyber threats have no regard for your schedule.

You need the option to speak to a service technician or business continuity expert at any time to correct an issue. When it comes to IT support, it’s better to have the option and not need it, than to find yourself in the middle of an emergency and have nowhere to turn.

  1. The Right IT Managed Service Provider Will Offer Detailed Asset Tracking

An MSP that values transparency is more likely to foster a partnership that’s a good fit for your business. Look for a provider that offers:

  • Asset inventory management
  • Hardware and software reporting metrics
  • Assistance with asset tracking and compliance reporting
  • Detailed work audits
  • Warranty tracking

These types of reports provide a basis for accountability and a reference point for you to ensure you’re getting the most out of your service contract.

Finding the right MSP partner may not happen overnight, but you’ll be happy you invested the time when your business begins to operate more efficiently and sustainably. Contact us and put our experts to the test.

IT services Austin

The Why Behind Managed Services

Organizations of all sizes rely on technology to operate efficiently and effectively, and as the reliance on IT grows, so does the need for extra support. But, your time and energy should be focused on growth and innovation, not worrying about whether your IT systems are working like they should. It’s easy to become overwhelmed by the day-to-day responsibilities of managing your IT infrastructure, that’s why many businesses are choosing to work with a managed service provider.

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managed IT services Austin

Top 3 Benefits of a Mobile Workforce

Today’s workforce is changing the concept of where and when work is done. The global mobile workforce is expected to grow to 1.87 billion in 2020. Maybe you’ve already mobilized some of your workforce or are just about to get your feet wet. Either way, you need to make sure you have the right tools to empower your team and ensure their success.

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3 Reasons the Co-Managed IT Model Might Be the Perfect Fit

Money—saving it and making it—drives almost every business decision regardless of your organization size. Cutting back on IT makes room in your budget, but ultimately results in more IT issues and subpar performance.

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