You’ve Got Questions—Trinsic Has Answers
Still have questions about managed IT services? Don’t worry, you’re not alone. Here are the most common questions we’re asked and our answers.
For all other questions, contact us directly.
What are managed IT services?
Managed IT services allow you to outsource specific IT operations to a specialized service provider, commonly known as a Managed Service Provider or an MSP. Managed IT services vary from provider to provider, but the primary responsibility is monitoring, management and problem resolution for your network and IT systems.
Are managed IT services expensive?
According to payscale.com, the median salary of one Information Technology Manager in the U.S. is $78,734, plus benefits and bonus. Trinsic provides an entire team of skilled IT professionals working on behalf of your organization for a fraction of the cost. Co-managing or outsourcing managed IT services is the affordable and smart solution to your technology problem.
What’s the difference between outsourced and co-managed IT?
Outsourcing your IT services frees up your time to work on more strategic projects or tasks. We’ll focus on your technology, while you focus on growth and innovation With co-managed IT, Trinsic collaborates with your existing tech team and helps them with the tasks they don’t like to do, don’t know how to do, or simply don’t have time to do.
I already have an existing IT team—how do you help my business?
Trinsic acts as an extension of your existing team to either fill gaps, add specialized expertise, expand coverage or lessen the workload. We’ll co-manage your IT so that our teams work together to provide the best results for your organization.
Why do you charge a monthly fee instead of a per-case fee when something breaks?
The break-fix model only works if the rest of your IT environment is working perfectly, plus costs can be unpredictable and tough to budget. For a fixed monthly fee, our tech experts not only respond to problems quickly and resolve them, they also proactively monitor and manage your environment to prevent problems before they occur.
How do your Anytime services work differently than other cloud services?
Cloud computing offers users a seamless and fluid experience, but when problems occur it can disrupt that flow. With 24/7/365 access, Trinsic makes sure your team always has access to the programs and applications they need. Our Anytime Cloud Services proactively manage your cloud computing solutions to minimize interruptions and maximize business continuity—all at a low, monthly fee.